Privacy Policy

This policy explains what information heartwirestudios.com (the "site") collects and how it is used. Heartwire Studios keeps data collection to a minimum.

What we collect

• Support messages. When you use the form on the Support page, we receive your name, email address, subject and message.
• Launch notifications. If you sign up on the Home or Systems page to hear when a system launches, we receive your email address.
• Basic usage data. Our website host, Squarespace, automatically collects standard visit information such as pages viewed, browser type and approximate location, and uses cookies to run the site and provide basic analytics.

How we use it

We use support messages only to answer your question and improve our products and documentation. We use launch-notification addresses only to email you when a Heartwire system is released, and you can reply at any time to be removed. We use visit data only to understand how the site is used. We do not sell your information, and we do not use it for advertising.

Purchases

This site does not take payments. Heartwire systems are bought on Fab, and any information you give during a purchase is handled by Fab and Epic Games under their own privacy policies.

Who else handles your data

The site is hosted by Squarespace, and support email is handled through Google Workspace. These services process data on our behalf under their own privacy policies.

How long we keep it

We keep support messages for as long as needed to help you and to keep a record of product issues. You can ask us to delete your messages at any time. Launch-notification addresses are kept until you ask to be removed or we stop sending launch emails.

Your choices

You can ask to see, correct or delete the personal information we hold about you by contacting us through the Support page. You can also block or delete cookies in your browser settings.

Children

This site is meant for game developers and is not directed at children under 13.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.